IT That Stays
Out of the Way.
Flat-fee IT built for professional offices of 1 to 20 people. Unlimited support, enterprise security, and quarterly strategy sessions — one monthly fee. Senior engineers who know your name.
Per User / Month
Proactive Monitoring
Surprise Bills
One Flat Fee. Everything Handled.
No call centre, no per-ticket billing. Josh, Jack and Steve know your setup — and quarterly strategy comes standard, not as an upsell.
Senior Engineers Answer the Phone
Josh, Jack, or Steve — not a call centre. They know your setup.
Enterprise Security as Standard
Threat Locker, Duo MFA, endpoint protection. Same tools enterprise companies use.
Quarterly vCIO Strategy
Josh reviews your IT, aligns technology with business goals, and plans for growth.
IT Shouldn't Be Someone's Side Job
The office manager handles IT. Your "tech-savvy" employee set things up years ago. Nobody is actually managing the environment — until something breaks.
IT Is Someone's Side Job
The office manager, a tech-savvy employee, or "brother-in-law Fred" who set things up five years ago. Nobody is actually managing the environment.
Nobody Monitors Security
You assume Microsoft or antivirus has you covered. You have no idea whether your systems are actually protected or who has access to what.
Backups That Don't Actually Work
Many think Dropbox or Google Drive is a backup. It's not. If ransomware encrypts your files, cloud sync replicates the damage.
Afraid to Call Because the Meter Runs
Every call feels like it's going to cost you, so you delay getting help until problems are critical. That costs more in the end.
Month 1 — Stabilization and Setup
Jack visits your office. Evaluates everything. Fixes what's broken. Locks down security. Then we manage it all — forever.
Full IT Audit
Jack evaluates network, WiFi, devices, wiring, printers, phone system, software, security posture, backups, and vendor relationships.
Immediate Fixes
Critical problems resolved in week one — unreliable WiFi, email issues, outdated systems, printer failures, unauthorized software.
Security and Monitoring
Threat Locker deployed. Duo MFA on all accounts. GoToAssist for remote access. 24/7 monitoring live on all devices.
Per-Employee Onboarding
Two 15-minute sessions per person. Jack reviews their machine, removes bloatware, sets up secure access, and documents everything.
One Flat Fee. Complete Office Coverage.
$250 per user per month (1-5 users). No setup fee. The office itself counts as a user. Everything below is included.
Support
- Unlimited remote and on-site
- 24/7 monitoring of all devices
- Same-day emergency response
- Direct access to senior engineers
- No ticket queues or escalation chains
Protection
- Daily automated backups with tested recovery
- Threat Locker application whitelisting
- Duo MFA on all accounts
- Endpoint protection and geo-blocking
- Compliance support (PCI, HIPAA, GDPR)
Growth
- Quarterly vCIO strategy sessions
- Secure onboarding for new employees
- Vendor management (internet, phone, software)
- Cloud optimization (Microsoft 365, Google)
- Quarterly productivity audits
Teams That Stopped Worrying About IT
"We stopped worrying about IT the day we switched to ITShield. No more downtime, no more surprise bills — just reliable technology and people who actually care about our success."
Sarah Chen
Operations Manager, Metro Legal Services
"The personal touch makes all the difference. When I call, I get someone who knows our business and can solve problems quickly. It's like having an IT department that actually cares."
Jennifer Walsh
Practice GM, Westchester Medical Group
The People Who Built Your Systems Answer the Phone
Josh, Jack, and Steve are the people who built your environment. When something goes wrong, the person who answers already knows the setup, the history, and the context. No escalation chains. No "let me transfer you."
30+ years of combined experience. Senior engineers on the front line — not a helpdesk, not a ticket queue, not a call centre.
Prevention First
Problems handled before emergencies
Real Accountability
Humans who know your business
Clarity Over Confusion
You'll always understand what and why
Speed as Standard
Fast response is the baseline
Questions from Business Owners
Your Office Deserves IT That Just Works.
Book your free IT Health Check. Jack will evaluate your entire environment and deliver a clear report — no pressure, no obligation, no sales pitch.
Book Your Free IT Health Check