Transactions & WiFi
That Never Let You Down.
No hourly billing. No surprise invoices. Just flat-fee IT that keeps your POS, WiFi, cameras, and store tech running flawlessly — with fast onsite service from senior engineers who know every wire in your store.
$450
Flat Per Store
7+
Hill House Stores Built
$0
Surprise Bills
Built In Person. Always On.
No call centre, no outsourced techs. Steven builds and backs every store himself — so your floor never waits on IT.
POS That Never Drops
Payment processing stays online. Backup internet keeps the store running if the primary goes down.
Steven Builds Every Store
14 years experience. He flies in personally. 1-2 day buildout. Ready on opening day.
Cameras, WiFi, Everything
Ubiquiti cameras with remote access. Separated WiFi networks. Full store coverage.
Every Minute Offline Costs You Sales
Saturday afternoon POS crash. WiFi drops during peak hours. Camera system offline when you need footage. Your current IT just sends a ticket number.
POS Failures Stop Revenue
Every minute the register is down during business hours costs real money. And your IT provider is three time zones away.
WiFi Drops Kill Transactions
Guest browsing kills bandwidth. Staff devices compete with POS. Dead zones frustrate customers and floor teams.
Remote-Only IT That Never Shows Up
Nobody comes to the store. When the system goes down, your staff is on hold with a call centre that doesn't know your layout.
New Store Openings Are Chaos
IT is an afterthought. The store opens and the WiFi doesn't work, the cameras aren't connected, and the POS is glitchy.
From Empty Space to Opening Day — Ready
Steven Carey has built Hill House Home from 1 store to 7+. He personally flies to every location and builds it out himself.
Remote Prep
Steven gathers store plans, checks internet providers, coordinates with construction, and orders hardware before he arrives.
On-Site Buildout
Steven flies in. 1-2 days. Networking, WiFi, POS, cameras, printers — everything set up and tested end-to-end.
Monitoring & Security
24/7 monitoring deployed. Threat Locker and MFA activated. Staff trained on how to reach Newplan directly.
Ongoing Flat-Fee Support
Near-zero tickets. Remote and on-site support included. Steven maintains the relationship as you grow.
One Flat Fee. Complete Store Coverage.
$450 per store per month. No per-user pricing. No surprise invoices. Everything below is included.
Support
- Unlimited remote and on-site
- 24/7 monitoring of all store devices
- Same-day emergency response
- Direct access to Steven or Jack
- Multi-store management
Protection
- Daily automated backups
- Threat Locker on all devices
- Duo MFA on all accounts
- PCI compliance support
- Camera monitoring and maintenance
Retail-Specific
- POS monitoring and troubleshooting
- Store WiFi optimization
- Camera setup and remote access
- New store buildout coordination
- Vendor management
Stores That Stopped Worrying About IT
"Steven has built out every one of our stores. He flies in, sets everything up in two days, and it just works. We've never argued with a single invoice."
Hill House Home
7+ retail stores nationwide
"We stopped worrying about IT the day we switched to ITShield. No more downtime, no more surprise bills — just reliable technology and people who actually care."
Sarah Chen
Operations Manager, Metro Legal Services
The Person Who Builds Your Store Answers the Phone
Steven Carey has 14 years with Newplan. He personally builds out every retail store — Hill House Home, Staud, Sankaset, Ferla. He knows every wire, every device. When something goes wrong, the person who answers already knows your setup.
That's the Newplan difference. No helpdesks. No ticket queues. No escalation chains. Just the engineer who built your store, picking up the phone.
Questions from Store Owners
Your Store Deserves IT That Actually Works.
Book your free store assessment. Steven will evaluate your entire environment — POS, WiFi, cameras, security — and deliver a clear report. No pressure, no obligation.