Retail
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Still dealing with IT issues that shouldn’t be happening?
High-Expertise IT Support. Answered by Senior Engineers.
We design, secure, and run IT environments so problems rarely happen in the first place. And when something does come up, you speak directly with the senior engineers who built your system — not a helpdesk, not a ticket queue, not a call center.
No downtime. No hourly bills. No escalation chains.
Trusted by retail brands, hotels, and professional firms that need stability, security, and zero drama.
Why Retail Store, Hotels & Businesses Choose Newplan IT
The difference is who answers the phone.
Senior engineers answer the phone
No helpdesk. No ticket queue. No escalation chains.
Systems built right the first time
Fewer issues because systems are designed, not patched.
Security built in by default
High-level protection without add-ons or upsells.
Predictable, flat monthly pricing
No hourly bills. No surprises.
ITShield Plus
One Flat-Fee Plan. Built for How You Work.
Retail Edition
For retail environments where uptime drives sales.
  • POS & network stability
  • Secure staff & guest WiFi
  • Fast help for floor teams
Smooth transactions. Zero slowdowns.
Hotel Edition
For hotels where uptime = reputation.
  • Guest & conference WiFi
  • Always-on monitoring
  • Staff onboarding support
Flawless stays. Supported teams.
Legal Edition
For firms where security and compliance are non-negotiable.
  • Encrypted access & data protection
  • Compliance-ready systems
  • Staff security training
Client data protected. Always.
Office Edition
For modern teams that rely on seamless collaboration.
  • Secure file sharing
  • Voice & collaboration systems
  • Device and user management
IT that stays out of the way.
ITShield Plus is one flat-fee IT partnership — tailored to your industry, run by senior engineers.
The best part about working with Newplan is that everything just runs — I don’t even have to think about IT anymore. After three years with them, we’ve had virtually zero downtime. And the one time we had an equipment malfunction, they were onsite within the hour. I honestly never thought IT could be this easy, but with Newplan, it is.
— Sarah L., Office Manager, Tri-State Retail Group
Discover What’s Really Going On in Your IT — Before It Costs You
Most IT providers wait until something breaks to act. At Newplan, we prevent problems before they happen. That’s why we offer a complimentary IT Health Check for Tri-State businesses — no obligation, no sales pitch.
Risk Report
Uncover hidden gaps in security, backups, and compliance.
Cost Clarity
Find out where surprise bills or inefficiencies are draining money.
Action Plan
A clear roadmap to stabilize, secure, and streamline your IT.
“We stopped worrying about IT the day we switched to ITShield™. The audit showed us risks we didn’t even know existed.”
From First Audit to Ongoing Partnership — Here’s What to Expect
Our transparent process ensures you always know what’s happening with your IT, from initial assessment to continuous, proactive management.
Free IT Health Check
Our experts evaluate your entire IT environment, delivering a clear report of hidden risks and opportunities.
Flat Monthly Fee
Based on your needs, we provide a predictable, flat monthly plan with no hidden costs or hourly bills.
Full Onboarding & Stabilization
We secure and stabilize your systems in the first month, ensuring everything runs reliably and is fully protected.
Ongoing Support & Strategy
Enjoy unlimited support, 24/7 monitoring, daily backups, and quarterly reviews to align IT with your growth goals.
Everything Your Business Needs. One Flat Fee.
No surprise bills. No hourly rates. Just complete IT coverage that keeps you protected, productive, and stress-free.
Unlimited Support
Remote helpdesk & onsite visits included
24/7 Monitoring
We catch problems before they disrupt you
Enterprise Security
Firewalls, MFA, endpoint protection, compliance
Automated Backups
Daily recovery-tested backups of all systems
Vendor Management
We handle internet, phones, and software providers
IT Strategy
Quarterly planning so tech always supports growth
"We stopped worrying about IT the day we switched to ITShield™. No more downtime, no more surprise bills — just reliable technology and people who actually care about our success."
Sarah Chen, Operations Manager
Metro Legal Services
"Newplan doesn't just fix problems – they prevent them. Their proactive approach has saved us thousands in potential downtime costs and given us peace of mind we never had before."
Michael Rodriguez, Owner
Hudson Valley Manufacturing
"The personal touch makes all the difference. When I call, I get someone who knows our business and can solve problems quickly. It's like having an IT department that actually cares."
Jennifer Walsh, Practice GM
Westchester Medical Group
Ready to Stop Worrying About IT?
No Downtime. No Hourly Bills. No Excuses.
Uncover hidden risks, spot compliance gaps, and see exactly how Newplan can give you the peace of mind your business deserves. Our complimentary IT Health Check reveals vulnerabilities you may not even know exist.
With Newplan IT, you get a real partner who keeps your business running — securely, reliably, and without surprises. It’s IT the way it should be.
Onsite Service
Real people, face-to-face when you need it
Lightning-Fast Support
Local experts who never leave you waiting
One Flat Monthly Fee
One predictable cost, no hourly bills ever
Zero Downtime
Your business keeps running smoothly
IT Solutions for Tri-State Businesses
Flat-Fee. Fast Support. Zero Downtime.
New York City
Sales@newplan.com
Office hours: 9am to 5pm Mon–Fri
24/7 support for clients