Retail
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No More Downtime. No More Hourly Bills.
The only Tri-State IT solution that actually works for your business. Flat-fee. Proactive. Lightning-fast. Always local.
Trusted by retail shops, professional offices, and growing businesses across New York, New Jersey & Connecticut.
Why Tri-State Businesses Choose Newplan IT
The Newplan Difference
When you call Newplan, you don't get a ticket number. You get a real person who knows your business, your systems, and your goals. We believe technology should work seamlessly in the background, allowing you to focus on what you do best – growing your business.
Our approach is simple: we become an extension of your team, understanding your unique challenges and crafting IT solutions that fit your specific needs. No cookie-cutter approaches, no one-size-fits-all packages.
Zero Downtime
Your business keeps running, no matter what.
Flat-Fee, No Surprises
Predictable monthly IT costs — never hourly bills.
Lightning-Fast Local Support
Real people, right here in the Tri-State.
Enterprise-Level Security
Your data, devices, and staff fully protected.
ITShield Plus
One Flat-Fee Plan. Four Boutique Editions.
The ITShield Plan is the foundation: unlimited support, 24/7 monitoring, enterprise security, backups, and strategy. ITShield™ Plus takes it further — with industry-specific editions that go beyond the basics to fit the way you actually work.
Retail Edition
For busy shops where every second counts.
  • Optimized staff & customer WiFi
  • POS setup, integration & monitoring
  • Smart devices & cameras secured
  • Seasonal scale-up & holiday support
  • Quick-call help for retail floor staff
Giving your retail store Smooth transactions, flawless WiFi, and tech that never slows down sales.
Hotel Edition
For boutique hotels where uptime = reputation.
  • Fast, secure, tiered guest WiFi
  • Booking continuity with failover
  • 24/7 monitoring & always-on support
  • Optimized lobby & conference networks
  • Staff onboarding & training support
Making sure your Guests enjoy flawless stays while staff stay supported around the clock.
Legal Edition
For firms that can’t afford a single data slip.
  • Secure document management setup
  • Compliance audits (HIPAA, PCI, GDPR)
  • Encrypted remote access for attorneys
  • Email continuity & archiving compliance
  • Staff cybersecurity training programs
Sleep tight knowing Client data is airtight, compliance is guaranteed, and attorneys work securely from anywhere.
Office Edition
For modern offices where efficiency drives growth.
  • Collaboration platform optimization
  • Secure shared file storage & permissions
  • VoIP system setup & ongoing support
  • Printer & peripheral device coverage
  • Quarterly audits for productivity gains
Know that your Teams can collaborate seamlessly, communication flows, and IT accelerates productivity.
With ITShield, you’re not buying a dozen “services” You’re investing in one flat-fee IT partnership, that takes care of everything you need and is unique to your industry.
The best part about working with Newplan is that everything just runs — I don’t even have to think about IT anymore. After three years with them, we’ve had virtually zero downtime. And the one time we had an equipment malfunction, they were onsite within the hour. I honestly never thought IT could be this easy, but with Newplan, it is.
— Sarah L., Office Manager, Tri-State Retail Group
Discover What’s Really Going On in Your IT — Before It Costs You
Most IT providers wait until something breaks to act. At Newplan, we prevent problems before they happen. That’s why we offer a complimentary IT Health Check for Tri-State businesses — no obligation, no sales pitch.
Risk Report
Uncover hidden gaps in security, backups, and compliance.
Cost Clarity
Find out where surprise bills or inefficiencies are draining money.
Action Plan
A clear roadmap to stabilize, secure, and streamline your IT.
“We stopped worrying about IT the day we switched to ITShield™. The audit showed us risks we didn’t even know existed.”
From First Audit to Ongoing Partnership — Here’s What to Expect
Our transparent process ensures you always know what’s happening with your IT, from initial assessment to continuous, proactive management.
Free IT Health Check
Our experts evaluate your entire IT environment, delivering a clear report of hidden risks and opportunities.
Flat Monthly Fee
Based on your needs, we provide a predictable, flat monthly plan with no hidden costs or hourly bills.
Full Onboarding & Stabilization
We secure and stabilize your systems in the first month, ensuring everything runs reliably and is fully protected.
Ongoing Support & Strategy
Enjoy unlimited support, 24/7 monitoring, daily backups, and quarterly reviews to align IT with your growth goals.
Everything Your Business Needs. One Flat Fee.
No surprise bills. No hourly rates. Just complete IT coverage that keeps you protected, productive, and stress-free.
Unlimited Support
Remote helpdesk & onsite visits included
24/7 Monitoring
We catch problems before they disrupt you
Enterprise Security
Firewalls, MFA, endpoint protection, compliance
Automated Backups
Daily recovery-tested backups of all systems
Vendor Management
We handle internet, phones, and software providers
IT Strategy
Quarterly planning so tech always supports growth
"We stopped worrying about IT the day we switched to ITShield™. No more downtime, no more surprise bills — just reliable technology and people who actually care about our success."
Sarah Chen, Operations Manager
Metro Legal Services
"Newplan doesn't just fix problems – they prevent them. Their proactive approach has saved us thousands in potential downtime costs and given us peace of mind we never had before."
Michael Rodriguez, Owner
Hudson Valley Manufacturing
"The personal touch makes all the difference. When I call, I get someone who knows our business and can solve problems quickly. It's like having an IT department that actually cares."
Jennifer Walsh, Practice GM
Westchester Medical Group
Ready to Stop Worrying About IT?
No Downtime. No Hourly Bills. No Excuses.
Uncover hidden risks, spot compliance gaps, and see exactly how Newplan can give you the peace of mind your business deserves. Our complimentary IT Health Check reveals vulnerabilities you may not even know exist.
With Newplan IT, you get a real partner who keeps your business running — securely, reliably, and without surprises. It’s IT the way it should be.
Onsite Service
Real people, face-to-face when you need it
Lightning-Fast Support
Local experts who never leave you waiting
One Flat Monthly Fee
One predictable cost, no hourly bills ever
Zero Downtime
Your business keeps running smoothly
IT Solutions for Tri-State Businesses
Flat-Fee. Fast Support. Zero Downtime.
New York City
CALL: 1 917-627-7572
Sales@newplan.com
Office hours: 9am to 5pm Mon–Fri
24/7 support for clients