Running a small business is a challenge. There’s so much work to do, and not enough time to do it. And lots of tasks require expertise that you simply don’t have. Problems will arise in every area of business, and this is also true for IT problems. Here are some of the most common IT problems that small businesses face, and what to do about it.
Lack of Routine Maintenance
This is probably the biggest problem that small businesses face with their IT, and it is also a cause for many of the other problems as well. The old saying, an ounce of prevention is worth a pound of cure is more applicable in IT than just about anywhere else. The best way to avoid catastrophic issues with any element of IT is to address things before they become big problems.
Routine maintenance of systems and and proactively addressing issues is going to be the best and most cost effective way to address IT problems. It is one reason that managed IT services are so cost effective. Making sure that software is updated and systems are running smoothly will help to eliminate costly and catastrophic issues.
Viruses and Malware
Viruses and malware are ubiquitous in today’s digital world, and it is an issue that can plague small businesses. Having malware infect your company’s website or having your computer systems infected with a virus can expose customer information, result in a loss of data, or cause a host of other issues.
I’ve discussed cyber security risks before, and avoiding the majority of viruses and malware is relatively easy. Make sure you take care of regular maintenance by updating software and running checks, and avoid clicking on questionable links in emails.
Data loss can be the most catastrophic IT situation a business can face. The number of times we have received calls from people who said, “I didn’t think I needed to back up my data, and my computer crashed, what can I do?” is staggering. And the unfortunate truth is that there is often very little that can be done to recover lost data. Physical damage to drives can often completely corrupt the data making it all but impossible to recover.
And the worst part of all is that data loss is a completely avoidable problem. There are many affordable backup services that will make sure that you never lose any data, whether you are using basic cloud storage for important files like Google Drive or dedicated computer backup software like Carbonite. One of our primary objectives when working with clients is ensuring they have robust and redundant backups, so they do not lose data.
Having IT issues is something that every business owner dreads, and making sure you’re doing everything to minimize your risk is vital whether it is an in-house IT person or outsourced IT services.